Vacant job

Sistec is looking for proactive staff for our establishment in the Boden & Luleå region. We are looking for you who are solution-oriented, ambitious, and ready for a new challenge and a role to grow in!

Are you interested in meeting people from different parts of the world? Are you good at customer service and interaction? Do you have a strong sense of justice? Then we believe you will thrive with us.

About us

Sistec AB is a successful company with a clear concept where we validate individuals' identities, ensure their right to work, and assist companies that want to do the right thing while combating fraud in the Swedish labor market. We are now looking for individuals who want to work with us and develop Sistec's operations in Boden/Luleå and its region.

We have offices in Gothenburg, Malmö, Skellefteå, Boden, Gävle, Kalmar, and Stockholm (Solna) and are regularly present in about ten other locations or at customer sites. Daily, we meet customers to review their passports, national ID cards, work and residence permits, and other relevant documents, and we provide support for foreign contracting in Sweden in entry and exit control with subsequent legal requirements and regulations.

The work mainly involves direct customer meetings and through digital incoming support.

The work takes place from a reception with physical meetings or directly at the customer.

Role Description

• Conduct thorough identity verification and right to work for individuals in accordance with legal and corporate requirements at Sistec or at the customer, and contribute to relevant internal development.
• Process company and individual-specific applications to various authorities.
• Analyze and review individual and company data.
• Work with customer support, both physically and digitally, for companies and individuals within the framework of Sistec's or the customer's operations.
• Regularly channel and inform internal and external events.
• Follow up and monitor compliance of companies and individuals.
• Follow up on customer relationships and the need for corporate assistance with services within the framework of Sistec's operations.
• Participate in other parts of the daily operational activities and other related activities.

Your personal qualities

To succeed in this role, you need to be structured, have good collaboration skills, and the ability to work independently with an innovative mindset. Flexibility and humility are important to thrive and contribute to our rapidly growing organization and collaborative environment.

You should enjoy working in teams as well as specific assignments or commitments where you carry out the assignment alone together with the customer.

We expect a certain level of computer skills, such as Microsoft Office. In addition, you will receive internal training in the various information and reference databases we work with during the introduction.

Language skills: For internal and external communication in speech and writing, good knowledge of Swedish and English is required. Additional language skills are an advantage.

You will be part of a larger ecosystem, and we place great importance on accuracy and a humble approach to teamwork.

Previous work in security, service, or government is considered an advantage.

We look forward to your application and welcoming you to our team, where we place great importance on accuracy and humility in our work and compliance with regulations.

Other

Document validations are conducted both from our office in Boden and at the customer in the local area and Luleå. There are also regular domestic travels in the northern region.

A driving license (B) is required.

Before the position is filled, a background check of criminal records and identity documents will be conducted.

Please visit our website to learn more about our services.

NOTE! Apply now - mark your application: Operator Boden & Luleå, interviews are ongoing for immediate hiring.